The manned guarding service we offer exceeds the traditional security guard stereotype by adding value in areas such as customer care and client liaison. Whether an employee is TUPE transferring over to Anchor or is joining the company for the first time, their training requirements are identified and a training plan is created - to bring the employee up to the standard that is expected from us.
We believe that the key to retention is to create motivated and engaged staff - and communication is key to achieving this. We therefore adopt a number of communication methods which range from regular face to face meetings, to providing access to the Anchor Employee Portal.
In order to support staff retention, we have introduced a number of initiatives to motivate and engage our employees. Every Anchor employee will have access to free of charge vocational qualifications through the Anchor Academy - our in-house training academy which delivers NVQ and Diploma qualifications directly to all members of staff. Our approach to career development has proven to promote the long-term employment of loyal, motivated staff.
We also reward excellence through a range of employee reward and recognition schemes which include our Iceberg Award scheme and annual employee recognition awards which allows any employee, manager, client or customer to nominate a member of our team for demonstrating good service. This results in a well placed, satisfied security professional who will quickly become part of your team and help your organisation achieve its goals.
Anchor Group Services has an excellent retention record with staff retention rates of more than 95% nationally, and still have many front line security staff who have remained in continuous employment with us for more than 25 years.
But don't just take our word for it, we are in the top 15% of the SIA approved contractors scheme, and the highest ranking company of our size in the UK which validates our consistently high level of service across a range of private and public, commercial and residential sectors.