Job Role: Cleaning Operative x2
Working Hours: 13.5 hours per week
Monday 16.30 – 20.00 – Tuesday 16.30 – 20.00 Wednesday 16.30 – 19.00
Thursday – 16.30 – 19.00 Friday– 16.30 – 19.00
Pay: £11.44 per hour
Location: Hull, North Ferriby, HU14 3HH
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced cleaner to join the site in Hull, North Ferriby.
The successful candidate will be required to carry out a range of cleaning tasks, safely and professionally, to a high standard. You must be able to demonstrate good attention to detail, have the ability to communicate on all levels and provide flexibility to cover additional shifts, as and when required.

Employment Benefits Include:

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Wagestream – access to pay as you earn it
Cycle to Work Scheme Available
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards
Duties include:

Cleaning of designated areas, ensuring the agreed cleaning specification is completed, as per the site instructions.
Emptying of bins, ensuring recycled waste is disposed of correctly.
Attending to spillages by making sure they are cleaned up, within an efficient timeframe, to prevent accidents and ensure site and staff safety
Following H&S and COSHH regulations
Proactive interaction with on site clients and customers, offering superb customer service
Use of site-specific equipment, machinery and handling chemicals
Carrying out any other reasonable management requests
To succeed in this role, you will need to have/be:

An understanding of COSHH.
Good attention to detail.
Good verbal and written communication skills.
Ability to work independently and use initiative.
Flexibility to cover shifts as and when required.
Reliable and responsible with a flexible approach to work

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Cleaner, Housekeeper, Cleaning Specialist, Cleaning Personnel, Waste Management, Customer Cleanliness Service

Within commuting distance of: Cottingham, Beverley, Keyingham, Aldbrough, Barton-upon-Humber, Hessle

Job Role: Receptionist/ Facilities Assistant
Working Hours: Monday – Friday, 09:00-17:00, -
Pay: £23,000 - £25,000 per annum depending on experience
Location: Q4 The Square, Randalls Way, Leatherhead, KT22 7TW
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for a friendly and professional Receptionist to join the team. The successful candidate will be responsible for delivering professional front of house service to a newly refurbished corporate building. They will be able to demonstrate they have good attention to detail, have excellent communications skills, a positive can-do attitude and the ability to multitask in a fast-paced environment.

Employment Benefits Include:
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream – access to pay as you earn it
• Cycle to Work Scheme Available
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Duties include:
• To ensure guests receive a warm welcome to MMC in compliance with the MMC Security Policy, building requirements and Health and Safety Regulations
• Direct visitors to the appropriate person and office
• Answer phone calls, redirect calls, and take messages as necessary
• Manage the reception area, including keeping it clean and organized
• Schedule appointments and maintain calendars for staff
• Assist with administrative tasks such as filing, photocopying, and data entry
• Handle incoming and outgoing mail and packages
• Management of temporary and contractor passes, ensuring required logs are kept up to date.
• Management of office car parking, including allocating visitor spaces and resolving any staff parking issues.
• Management of staff and visitor lockers, ensuring allocation logs are kept up to date.
• Management of archiving and storage within the office and coordinating with relevant parties.
• Maintain office security by following safety procedures and controlling access via the reception desk
• Provide general administrative support to staff as needed

To succeed in this role, you will need to have/be:
• Previous work experience as a Receptionist or similar role
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proactive and forward thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Experienced in delivering professional customer service in a corporate / hospitality environment.
• Customer Service / Hospitality based qualification.

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Guest Services Representative, Administrative Assistant, Reception Coordinator, Front Office Administrator, Office Receptionist
Within commuting distance of: Epsom, Ashtead, Fetcham, Great Bookham, Oxshott, Chesington, Claygate, Dorking

Job Role: Cleaning Operative
Working Hours: Tuesdays and Fridays 11:30am to 13:30 pm 2hrs per shift 4 hours per week.
Pay: £12.85 per hour, Depending on Experience
Location: PIB Hednesford, Cannock, WS12 1AY
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced cleaner to join the site in Hednesford.
The successful candidate will need to hold a DBS certificate.
The successful candidate will be required to carry out a range of cleaning tasks, safely and professionally, to a high standard. You must be able to demonstrate good attention to detail, have the ability to communicate on all levels and provide flexibility to cover additional shifts, as and when required. This role will also include locking up the building.

Employment Benefits Include:
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream – access to pay as you earn it
• Cycle to Work Scheme Available
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Duties include:
• Cleaning of designated areas, ensuring the agreed cleaning specification is completed, as per the site instructions.
• Emptying of bins, ensuring recycled waste is disposed of correctly.
• Attending to spillages by making sure they are cleaned up, within an efficient timeframe, to prevent accidents and ensure site and staff safety
• Following H&S and COSHH regulations
• Proactive interaction with on site clients and customers, offering superb customer service
• Use of site-specific equipment, machinery and handling chemicals
• Carrying out any other reasonable management requests

To succeed in this role, you will need to have/be:
• An understanding of COSHH.
• Good attention to detail.
• Good verbal and written communication skills.
• Ability to work independently and use initiative.
• Flexibility to cover shifts as and when required.
• Reliable and responsible with a flexible approach to work

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Within commuting distance of: Wolverhampton, Solihul, Coventry, Walsall, Dudley, Stafford, Lichfeld

Mobile Parking Officer
Job Title: Mobile Parking Officer
Hours: 42 hours per week, 4 on 4 off, 07:00- 19:00 (Days)
Pay rate: £11.75 per hour.
Location: Salford, Manchester

Overview

Anchor Group Services are recruiting for a Parking Services Officer to join their growing Manchester based enforcement team. Deploying from a central Manchester location, the Parking Services Officer will patrol multiple locations in the region to monitor car park user compliance. A response vehicle will be provided for travel between contract locations.

Main Duties and Responsibilities Will Include:

• Conducting regular patrols of a portfolio of car park locations to ensure vehicles comply with the advertised terms and conditions for parking.
• Issuing Parking Charge Notices to non-compliant vehicles.
• Conducting site surveys and ensuring ongoing compliance with the BPA AOS Code of Practice.
• Preparing and submitting incident reports.
• Providing a customer services presence to car park users.

You will deploy in a bespoke Anchor response vehicle which is equipped with live vehicle tracking, CCTV systems, satellite navigation and lone worker safety systems. You will also be supported by a 24-hour control room and help desk team and innovative live reporting technology.

Minimum Standards Required:

No experience is necessary for this role and a comprehensive package of induction and training will be provided to the successful candidate.
· Valid SIA License
· UK Driving License.
· Full 5-year employment checkable history.

In addition to being provided with full role specific training, further development opportunities will be available through the Anchor Academy, these include:
• Externally Certified Customer Services and Health and Safety Training
• Access to Continued Professional Development Training

Company Overview:

Anchor Group Services is an integrated Facilities Management services business based in the North West with a National Presence. We pride ourselves on being experts in the range of services we deliver, these include Security, Cleaning, Mobile Patrols, Car Park Management, Reactive and Planned Property Maintenance. We are agile and pro-active and pride ourselves on delivering high levels of customer service.

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Parking Attendant, Car Park Attendant, Parking Enforcement Officer, Parking Monitor, Car Park Controller, Parking Officer, Car Park Officer
Commuting distance from: Oldham, Rochdale, Middleton, Heywood, Bury, Prestwich, Manchester

Mobile Parking Officer
Job Title: Mobile Parking Officer
Hours: 42 hours per week, 4 days on 4 days off, 19:00-07:00 (Nights)
Pay rate: £11.75 per hour.
Location: Salford, Manchester

Overview

Anchor Group Services are recruiting for a Parking Services Officer to join their growing Manchester based enforcement team. Deploying from a central Manchester location, the Parking Services Officer will patrol multiple locations in the region to monitor car park user compliance. A response vehicle will be provided for travel between contract locations.

Main Duties and Responsibilities Will Include:

• Conducting regular patrols of a portfolio of car park locations to ensure vehicles comply with the advertised terms and conditions for parking.
• Issuing Parking Charge Notices to non-compliant vehicles.
• Conducting site surveys and ensuring ongoing compliance with the BPA AOS Code of Practice.
• Preparing and submitting incident reports.
• Providing a customer services presence to car park users.

You will deploy in a bespoke Anchor response vehicle which is equipped with live vehicle tracking, CCTV systems, satellite navigation and lone worker safety systems. You will also be supported by a 24-hour control room and help desk team and innovative live reporting technology.

Minimum Standards Required:

No experience is necessary for this role and a comprehensive package of induction and training will be provided to the successful candidate.
· Valid SIA License
· UK Driving License.
· Full 5-year employment checkable history.

In addition to being provided with full role specific training, further development opportunities will be available through the Anchor Academy, these include:
• Externally Certified Customer Services and Health and Safety Training
• Access to Continued Professional Development Training

Company Overview:

Anchor Group Services is an integrated Facilities Management services business based in the North West with a National Presence. We pride ourselves on being experts in the range of services we deliver, these include Security, Cleaning, Mobile Patrols, Car Park Management, Reactive and Planned Property Maintenance. We are agile and pro-active and pride ourselves on delivering high levels of customer service.

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Parking Attendant, Car Park Attendant, Parking Enforcement Officer, Parking Monitor, Car Park Controller, Parking Officer, Car Park Officer
Commuting distance from: Oldham, Rochdale, Middleton, Heywood, Bury, Prestwich, Manchester

Job Role: Multi-Site Officer
Pay: minimum £11.44. Pay rate varies per Site
Location: Various Sites as Required
Working Hours: Zero Hours
Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our team as a Multi-Site Officer covering a number of assignments within the Northampton area. You will be required provide a high level of customer service, complete patrols, and to remain vigilant at all times. The successful candidate must have a valid SIA Licence as a minimum. You will be required to make yourself available to provide cover for various sites as needed, having the initiative to adapt to new sites and their individual requirements.

Employment Benefits Include:

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Wagestream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Duties include:

Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times

To succeed in this role, you will need to have/be:

Full 5-year employment checkable history
Valid frontline SIA licence DS or SG
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Job Role: Multi-Site Officer
Pay: Pay rate per Site Rate
Location: Various Sites as Required
Working Hours: Zero Hours
Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our team as a Multi-Site Officer covering a number of assignments within the Derby area. You will be required provide a high level of customer service, complete patrols, and to remain vigilant at all times. The successful candidate must have a valid SIA Licence as a minimum. You will be required to make yourself available to provide cover for various sites as needed, having the initiative to adapt to new sites and their individual requirements.

Employment Benefits Include:

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Wagestream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Duties include:

Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times

To succeed in this role, you will need to have/be:

Full 5-year employment checkable history
Valid frontline SIA licence DS or SG
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment


What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Derby, Nottingham, Stoke-on-Trent, Uttoxeter, Leicester, Loughborough

Job Role: Multi-Site Officer
Pay: Pay rate per Site Rate. Minimum £11.44 per hour
Location: Various Sites as Required
Working Hours: Zero Hours
Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our team as a Multi-Site Officer covering a number of assignments within the Northampton area. You will be required provide a high level of customer service, complete patrols, and to remain vigilant at all times. The successful candidate must have a valid SIA Licence as a minimum. You will be required to make yourself available to provide cover for various sites as needed, having the initiative to adapt to new sites and their individual requirements.

Employment Benefits Include:

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Wagestream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Duties include:

Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times

To succeed in this role, you will need to have/be:

Full 5-year employment checkable history
Valid frontline SIA licence DS or SG
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment


What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer
Within commuting distance of: Derby, Nottingham, Stoke-on-Trent, Uttoxeter, Leicester, Loughborough

Role: Security Officer
Working Hours: 4 on 4 off Shift Pattern, 12-hour shifts, Average 42 Hours per week, Nights 19:00-07:00
Pay Rate: £12.19 per hour
Location: Prologis Park Ryton, Coventry, CV8 3LF
Reporting to: Operations Manager

The Opportunity
An exciting opportunity has arisen to join our team on our prestigious contract at CEVA Prologis Park Ryton. We are looking for experienced security officers who will be responsible for maintaining the security of the site; conducting internal and external patrols as part of a team and individually, operating the search station and to act as the first point of contact for all visitors to the site.

Key Responsibilities of the Security Officer:
Protecting client’s property, people and/or assets by completing vehicle patrol access, attending and reporting alarm incidents and locking/unlocking customer premises.
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Manager/Emergency Services as appropriate for serious incidents.
Completing reports by recording observations, information, occurrences, and surveillance activities.
Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
Operating and monitoring site CCTV equipment.
Skills, Experience & Qualifications Required
Valid SIA Licence (Security Guarding or Door Supervision).
Full 5-year checkable employment history.
Good customer service skills with a high level of enthusiasm and passion.
Experience of conflict resolution and the confidence to handle confrontational situations in the correct manner.
The role requires use of internal IT systems so computer literacy is essential.
Good written and verbal communication, time-keeping skills and punctuality, with flexibility to meet the job requirements.
To be smart of appearance and presentable.
The candidate must at all times adhere to Company and customer policies and procedures in a fair and professional manner.
What’s on Offer?
We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
Pension Scheme
Full uniform provided
Access to the Anchor Academy, where you will be able to access a range of nationally recognised courses within your field to help further your career.
Access to SIA Top-Up Training and First Aid Training at a discounted rate, with financial support available.

Company Overview:
Anchor Group Services is a multi-disciplined Facilities Management services business based in the North West with a National Presence. We pride ourselves on being a competent all service provider including: Security, Cleaning, Mobile Patrols, Parking Management, Reactive and Planned Property Maintenance. We are agile and pro-active when it comes to delivering high levels of customer service, although we aren’t hung up on hierarchy or job titles. What people can do is more what makes us tick and allows us to deliver upon our promises to our customers.

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security Guard, Security Specialist, Patrol Officer, Gatehouse Guard, Site Security, Warehouse Guard, SIA Security Guard, Security Monitoring
Commuting distance from: Birmingham, Warwick, Royal Leamington Spa, Rugby, Daventry, Leicester, Solihull, Redditch

Job Title: Dual Service Officer
Location: Park View Shopping Centre, Whitley Bay, NE26 1DG
Hours: 30 hours per week, 4 days over 7.
Rate of Pay: £11.45 per hour
Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security & Cleaning Operative to join our established team based at Parkview Shopping Centre.
The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.

Employment Benefits Include:
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Auto Enrolment Pension
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Duties include:
• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• React accordingly to any cleaning needs such as litter picking and reactive cleaning of spillages, mopping and upkeep of centre.
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

To succeed in this role, you will need to have/be:
• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Dual Service Operative, Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer, Customer Security Officer

Within commuting distance of: Newcastle Upon Tyne, Whitley Bay, Tynemouth, Killingworth, Hebburn, Cramlington, Jarrow, Blythe

Job Role: Control Room Operator
Working Hours: 3 On 3 Off Rotating Shift Pattern (Night Shifts & Weekend Days), 12 Hour Shifts, Average 42 Hours per week
Pay: £12.50 per hour
Location: St David’s Park, Ewloe, Deeside / Moving to Chester Business Park summer 2024
Reporting to: Operations Support Manager

Overview
An exciting opportunity has arisen to join our established Anchor Group Services’ Control team based at our Head Quarters in Deeside.
The successful candidate will be responsible for time and attendance monitoring for site-based security and cleaning teams, staff scheduling, CCTV alarm processing and the coordination of Anchor’s key holding and alarm response team.
This is an exciting opportunity to enhance your security career and to join a highly motivated team.

Employment Benefits Include:
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Duties include:
• Co-ordinating multiple site systems and monitoring booking on and off check calls to ensure employee welfare
• Proactively and continuously monitor the site-based security and cleaning teams by obtaining, collating and reviewing information from multiple sources
• Monitoring alarm activations from remote sites, assessing the cause of the alarms and escalation to the emergency services and nominated keyholders as required
• Identification of fault conditions from our remotely monitored systems, reporting both internally and to our clients nominated keyholders / service providers
• Conducting scheduled and ad hoc CCTV patrols at our customers sites to identify criminal activity, anti-social behaviour, damage, insecure area and faults with the equipment
• Ensure accurate and timely logging and recording of all required information using available IT systems and in accordance with operational processes and guidance
• Provide information, data and appropriate advice and guidance to relevant parties in a timely manner depending on their needs and using available systems
• To act as the main point of escalations for the company outside normal working hours. To escalate issues and incidents in accordance with defined company procedures
• To report and highlight any operational issues preventing the operational effectiveness of the control, for example employees failing to use automated systems to book on/off or high activity alarm systems
• Promoting a culture of excellence and continuous improvement at all times

To succeed in this role, you will need to have/be:
• SIA Licence
• A full 5-year employment checkable history
• Previous industry related experience preferred but not essential
• Previous experience in a similar role is desirable but not essential
• Problem solving abilities
• Excellent organisational skills
• Excellent IT Skills & Computer Literacy
• Excellent communication skills
• Knowledge of Microsoft 365, Timegate, Immix, Teams, SharePoint, and Office would be a distinct advantage

Due to the nature of the role substantial time will be invested in training and development to ensure competency can be evidence with a number of bespoke management systems.

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Controller, Security Control Room Operator, SIA Control Room Operator, Security Guard Controller,

Within commuting distance of: Liverpool, Chester, Wrexham, Birkenhead, Rhyl, Denbigh, Ruthin, Wallasey, West Kirby, Ellesmere Port, St Asaph

Job Role: Security Officer
Working Hours: Varied - Zero Hour contract, Shifts will vary
Pay: £11.44 per hour
Location: Market Place, Bolton, BL1 2AL
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Market Place, Bolton.

The successful candidate must have a valid SIA and CCTV License as a minimum. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.

Employment Benefits Include:
Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Auto Enrolment Pension
Wagestream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Duties include:
Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Operating and monitoring site CCTV equipment
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times

To succeed in this role, you will need to have/be:
Full 5-year employment checkable history
Valid frontline SIA licences DS or SG
Valid SIA CCTV licence
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Blackburn, Burnley, Accrington, Manchester

Job Role: Security Officer (Dual Licence)
Working Hours: Varied - 30hrs per week, Days & Nights, 0600-1800 or 1800-0600
Pay: £11.44 per hour
Location: Market Place, Bolton, BL1 2AL
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Market Place, Bolton.

The successful candidate must have a valid SIA and CCTV License as a minimum. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.

Employment Benefits Include:
Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Auto Enrolment Pension
Wagestream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Duties include:
Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Operating and monitoring site CCTV equipment
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times

To succeed in this role, you will need to have/be:
Full 5-year employment checkable history
Valid frontline SIA licences DS or SG
Valid SIA CCTV licence
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Blackburn, Burnley, Accrington, Manchester

Role: Deputy Dual Services Manager
Status: Permanent, Full Time
Working Hours: 40 Hours per week - (5 over 7 days) Monday, Tuesday, Wednesday, Saturday & Sunday 0900/1700
Salary: £30,723 per annum
Position Location: Charter Walk Shopping Centre, Burnley

Overview
An opportunity has arisen to join Anchor Group Services’ security and cleaning management team at a prestigious Shopping Centre in Burnley.
The successful applicant will be responsible for the management of services at site level in partnership with the Centre Management team, maintaining high standards of service delivery and will report to the Dual Services Manager and Operations Manager.
This is an exciting opportunity to enhance your management career and to join a highly motivated team.

Employment Benefits Include:

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension
Wagestream – access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Main Responsibilities:

To assist in the effective running of security and cleaning operations and ensuring the service is delivered consistently in line with the services specification and to ensure continuity of service standards are maintained.
To Assist in the management of site level issues including investigation, disciplinary and recruitment.
To further develop & support an already established team in becoming world class for Customer Service and Leaders in Customers Service for Consumers with additional needs
To promote company and client interests and culture through effective people management and leadership.
Regularly liaise with Anchor and the Centre Management team daily and attend management meetings weekly which contribute to the monthly KPI meeting.
To ensure continued compliance with Centre and business requirements.
To regularly audit Centre standards and procedures and submit findings to Anchor senior management for review. People management is an essential element of this role and you will be responsible for the management of a team of up to 20 site staff
To Assist in the provision of documented audits of the site weekly to identify improvements and document statutory checks.
Ensure all staff follow all-inclusive/disability training to ensure Charter Walks disability profile is upheld

Skills, Experience & Qualifications Required:

Excellent communication with all stakeholders and the ability to disseminate instructions amongst your team will be essential in this role.
This role is for a working Deputy manager so you will be expected to contribute to the effective delivery of the service which may include carrying out security and cleaning related daily tasks.
High standards of “attention to detail” is required
Front Line SIA Security Licence
Experience operating in a customer service focussed environment
Management or supervisory Experience
Excellent written and verbal communication skills
Understanding of COSHH
Knowledge of both the security and cleaning disciplines

What’s Next?

If you think you have what it takes, APPLY NOW and we'll be in touch.

Other companies may call this role: Security Officer, Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Nelson, Accrington, Blackburn, Clitheroe, Preston, Bolton, Rochdale, Halifax, Huddersfield, Bury